Every professional organisation has a Code of Ethics that governs its practice. They aim to determine standards of professional conduct and to inform and protect members of the public seeking their services. I am registered with the UKCP - UK Council for Psychotherapy and I am a member of the Association for Family Therapy and Systemic Practice in the UK and I adhere to their code of Ethics and Practice. 

Find below some of their main related documents:

• UCKP Code of Ethics and Professional Practice
• UKCP Code of Practice and Professional Conduct for Working with Children
• UKCP Safeguarding Protocol
• AFT Code of Ethics and Practice
• AFT Code of Ethics and Practice for Supervisors
• AFT Code of Ethics and Practice: information for clients

Further information on their policies, standards and guidance documents please visit their websites:

• The UKCP – UK Council for Psychotherapy: standards, guidance and policies
• The Association for Family Therapy and Systemic Practice in the UK: policies. standards and guidance documents

Complaint Procedure:

I endeavour to provide high standard services and I am committed to working respectfully, holding values such as equality, inclusion and anti-discriminatory stance at the highest regards. I aspire to form a collaborative relationship with those I work with and I aim to be open and transparent about myself and the work I provide.

If however you become unhappy about any aspect our work, please share your thoughts and concerns with me. I would respectfully listen to your concerns and hopefully we can agree together on ways forward. If after this you are still unsatisfied, you can find more information on the procedure to make a formal complaint to Teresa's professional registration body in:

• The UKCP – UK Council for Psychotherapy: how to make a complaint